Category

Asterisk

41 articles in this category

Data Strucuture vicidial_log

June 10, 2016 1 min read

vicidial_log Field Name Description Location uniqueid unique id for record lead_id Lead Identifier /vicidial/admin_search_lead.php list_id List Name vicidial/admin.php?ADD=100 campaign_id Campaign Name vicidial/admin.php?ADD=10 call_date Call Date and Time /vicidial/user_stats.php?user=…

Data Structure of vicidial_list

June 10, 2016 2 min read

Most of these fields are visible in /vicidial/admin_modify_lead.php?lead_id={LEAD_ID} and/or on the agent screen. If so, they are marked “admin_modify_lead” or “agent screen” (or “both”). Field Name Description Location…

vicidial List Code reference

June 10, 2016 5 min read

NEW - New Lead - Lead has not been called, or cannot be called QUEUE - Lead To Be Called - Lead is about to be sent to…

update hopper

June 6, 2016 1 min read

/usr/share/astguiclient/AST_VDhopper.pl –debugX

survey or broadcast in goautodial

June 6, 2016 1 min read

1. Login on your admin portal and on the side menu click Telephony then Campaigns. 2. Click on “Add New Campaign” then “Campaign Type” choose survey type Voice…

Goautodial 2.1 Getting Started Guide

June 6, 2016 6 min read

Goautodial 2.1 Getting Started Guide Disclaimer¶ The author of this document does not warrant or assume any legal liability or responsibility for the accuracy, completeness, or usefulness of…

No Live Calls Waiting Vicidial / Goautodial

June 3, 2016 2 min read

No Live Calls Waiting Vicidial / goautodial Below are the possible causes and solution to get rid of this issue. ****************************** Option 1: Hopper Issue ****************************** Check the…