| Field Name |
Description |
Location |
| agent_log_id |
Primary Key for this table |
|
| user |
User Name ID field |
vicidial/AST_agent_time_detail.php |
| server_ip |
IP address of server user is connected to |
vicidial/AST_usergroup_login_report.php |
| event_time |
Time logged for start of event or call |
|
| lead_id |
link to vicidial_list.lead_id |
|
| campaign_id |
Campaign user is logged into |
/vicidial/AST_agent_time_detail.php |
| pause_epoch |
start of agent pause time |
|
| pause_sec |
length in second of pause time |
vicidial/AST_agent_performance_detail.php |
| wait_epoch |
start of agent wait time |
|
| wait_sec |
total length in seconds of wait time |
vicidial/AST_agent_performance_detail.php |
| talk_epoch |
start of agent talk time |
|
| talk_sec |
total agent talk time per call |
vicidial/AST_agent_performance_detail.php |
| dispo_epoch |
start of disposition time |
|
| dispo_sec |
total amount of time to disposition a call |
vicidial/AST_agent_performance_detail.php |
| status |
Call dispositioned at the end of the call |
this can be changed by /vicidial/admin_modify_lead.php?lead_id= |
| user_group |
call group user is assigned to |
can be located at vicidial/admin.php?ADD=100000 |
| comments |
Call comments inputted |
/vicidial/admin_search_lead.php |
| sub_status |
|
|
| dead_epoch |
start of dead time |
dead time is after lead has hung up but agent has not pressed “hangup call” on screen |
| dead_sec |
length of dead time in seconds |
vicidial/AST_agent_performance_detail.php |
| processed |
|
|
| uniqueid |
Identifier for phone call, generated by Asterisk at the onset of call |
|